Support
We're here to help. If you have questions or run into any issues, reach out and our team will get back to you as soon as possible.
Email Support
Response within 1–2 business days
support@basispointdata.com
To help us resolve your issue quickly, please include the following in your email:
- Your account email address
- Device and operating system (e.g., iPhone 15, iOS 17 or Windows 11)
- Steps to reproduce the issue
- Screenshots or screen recordings if available