Privacy Policy
Last updated: May 14, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our mortgage refinancing calculator, or contact us for support. This may include:
- Personal information (name, email address)
- Loan information (loan amount, interest rate, term, and other details you provide)
- Property information (home value, address)
- Usage data and preferences
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Calculating personalized refinancing recommendations
- Providing market analysis and refinance insights
- Sending important updates about your account or our services
- Improving our platform and developing new features
- Ensuring the security and integrity of our services
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist us in operating our platform
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of certain communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@basispointdata.com.